Return & Cancellation
Q. CAN I RETURN OR EXCHANGE AN ITEM?
You can absolutely return your item to us, within 15 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. Unfortunately, we don’t offer exchanges. If you’re unsure about clothing sizes, we recommend ordering the two closest matches and returning the one that doesn’t fit.
Q. I'VE CHANGED MY MIND. HOW DO I RETURN AN ITEM FROM MY ORDER?
Oh no! Please tell us what is wrong as we want you to be absolutely in love with your order. Raise a return request at https://lifestyleway.in/contact-us.php and we'll do our best to make it as smooth as butter for you. You can return the product within 15 days of receipt. However, the return will only be accepted if the product is defective or is of a wrong specification than the one selected by you.
Q. I RECEIVED A DAMAGED ITEM. WHAT NOW?
Same as above!
Q. HOW DO I RETURN AN ITEM?
Please contact our customer service team via https://lifestyleway.in/contact-us.php. Provided the return is within the 15-day cancellation period and meets our return criteria, we will issue you with a return note by email. You need to print this off and attach it to the packaging of the product when returning it to us. You will need to arrange and pay for suitable packaging when returning an item.
Q. WHAT DO I DO IF I LOSE MY RETURN NOTE?
We send return notes by email, so if you can locate the email we sent you, simply print off a new one. If you can’t find this email, please get in touch and ask for it to be resent to you.
Q. MY ORDER HAS ARRIVED BUT IT’S NOT AS I EXPECTED. WHAT CAN I DO?
In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via email@example.com with the details. We’ll respond within 48 hours. If you just don’t like the product for any reason, we’ll gladly accept it back as a return, providing it’s in “as new” condition, in its original packaging with all labels attached.
Q. HOW LONG DOES IT TAKE TO RETURN AN ITEM?
This depends on the carrier or shipping method that you choose when returning your item. Once we receive your return, we’ll notify you by email. We aim to process refunds within three days after receiving the item into our warehouse, but it can take several days for your bank or credit card provider to process the refund into your account, or onto your card.